This Privacy Policy governs the manner in which WXXI Public Broadcasting Council collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.wxxi.org, http://wxxinews.org, http://wxxiclassical.org, http://wrur.org, http://withradio.org,http://theroute.org, http://www.homework-hotline.org , http://secondopinion-tv.org, http://artsinfocus.tv, or http://60secondscience.org websites (each, a “Site”).
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our websites.
What personal information do we collect from the people that visit our blogs, websites or app?
When donating or registering on one of our Sites, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you donate, subscribe to a newsletter, fill out a form or enter information on one of our Sites.
How do we use your information?
We may use the information we collect from you when you register, donate, sign up for one of our newsletters, respond to a marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey or other site features
- To quickly process your donation transactions
- To send periodic emails regarding your support
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our Sites are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our sites as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a User donates, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. We use cookies to:
- Keep track of advertisements
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser varies, look at your browser’s Help Menu to learn the correct way to modify your cookies.
SMS Terms and Conditions
1. Overview By opting into the SMS messaging service provided by WXXI you agree to receive text messages related to our services, promotions, and important updates. These Terms and Conditions govern your participation in our SMS program.
2. Message Content Subscribers may receive text messages that include:
- Informational updates
- Promotional offers and discounts
- Transactional and account-related notifications
- Customer service alerts
3. Message Frequency Message frequency may vary based on user engagement and preferences.
4. Message & Data Rates Message and data rates may apply. Charges depend on your mobile service provider’s plan.
5. Customer Support For assistance with our SMS service, you can:
- Text HELP for support instructions
- Call us at (585) 258-0200
- Email us at membership@WXXI.org
6. Opt-Out Information You can unsubscribe from our SMS service at any time by texting STOP. After opting out, you will no longer receive SMS messages from us unless you re-enroll.
7. Privacy & Data Usage Your information will be handled per our Privacy Policy at https://www.wxxi.org/privacy-policy/. We do not share or sell your personal data.
8. Changes to Terms We may update these Terms and Conditions at any time. Continued use of our SMS service constitutes acceptance of the revised terms.
9. Liability Disclaimer WXXI is not responsible for any delays or failures in message delivery, and is not liable for delayed or undelivered messages. For more information, please contact us at membership@WXXI.org or by phone at (585)258-0200.