Programs produced by WXXI Public Media for broadcast by others comply with the captioning quality standards embodied in Section 79.1(j)(2) of the rules of the Federal Communications Commission.
For Closed Captioning concerns, please contact our Captioning Hotline:
Phone: 585-258-0222 | Email: gcarter@wxxi.org
Written Closed Captioning complaints* should be directed to the following:
Greg Carter
VP Technology & Operations
WXXI Public Broadcasting Council
280 State Street
Rochester, NY 14614
*Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your concern immediately without the need for a formal complaint. In any event, we will respond to your written complaint within 30 days.