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Updated: 1 min 46 sec ago

As orange zones begin, service workers prepare for another financial hit

Tue, 11/24/2020 - 5:32pm
Service workers may take another financial hit as Gov. Andrew Cuomo designated parts of Rochester and Monroe County as orange zones this week. The new level of restrictions comes as the coronavirus infection rate rises. The restrictions prohibit indoor dining and close down gyms, salons, barbershops and other personal care services. Sophia Frank is a server at Jeremiah’s Tavern on Monroe Avenue in Rochester. She said the pandemic has put a financial strain on many tipped workers like herself. “For takeout, usually people tip a lot less. And then also that tip is going to get split up between probably four or five people," Frank said. "Whereas if you went indoor dining, that tip will usually go to the person who served you,” Restaurants are considered essential businesses and can keep operating even while in a shutdown setting. Under orange and red zone restrictions, customers have the option of takeout and delivery services. With dining rooms closed, restaurants will have to decide

Greyston Open Hiring Center of Rochester asks employers to try a radically different idea

Tue, 10/20/2020 - 4:00am
He probably didn't realize it at the time, but Sanford Coley's life took a dramatic turn in the mid-1990s. That's when Coley, who is now 66, got a job at CleanCraft, a commercial cleaning company in Rochester. He had already interviewed for 10 or 15 other jobs before this one came through. "Being an ex-felon," he said, "other companies just looked over me, and it was tough." Ty Hookway, CleanCraft's founder and president, didn't know about his employee’s criminal history until one day, about six months after hiring him, he noticed an electronic monitoring device on Coley’s ankle. "And it turns out he had robbed a bank, believe it or not," Hookway recalled. "He had just gotten out of prison and I had no idea, and I was completely nervous and worried and Sanford said, 'Give me a chance, give me a chance.' " Hookway did give Coley that chance, and Coley earned his trust. "Twenty five years later, he's one of my best friends. He's one of the smartest guys I've ever met," said Hookway. "He