JOB DESCRIPTION

WXXI Auction Telemarketing Representative (Part-Time)

Reports to:               Station Events & Volunteer Manager      
Division:                    Individual Giving                 
Department:             Auction and Events
Date:              August 13, 2010                                                                                                                 

JOB SUMMARY:
Represents WXXI with donors and prospects by soliciting gift certificates, merchandise and services for the Annual Auction. Handles data entry, acknowledgment and delivery of donated goods.

ESSENTIAL FUNCTIONS:

1. Develops a list of prospects from resource material or company records.
2. Calls or receives calls from current or prospective donors.
3. Uses skills to persuade the donor to contribute using knowledge of the auction and benefits to the donor.
4. Enters into computer names, addresses, donation and delivery information and comments of prospects solicited.
5. Prepare acknowledgments of the gifts.
6. Prepare weekly report of activities.
7. Conduct follow-up to ensure that there is complete information for online listing and delivery of items is completed.

ADDITIONAL RESPONSIBILITIES:

1. May be required to pick up merchandise that has been donated.
2. Act as back-up for the Receptionist and Office Mail Administrator
3. Other duties as assigned

QUALIFICATIONS:

• Friendly, persuasive telephone manner.
• Ability to read, write and understand English well.
• Ability to solicit new donors.
• Proficient in Microsoft Word & Excel
• Dependable
• A team player
• Clean driver’s license